Resources

 Canadian Anti-Fraud Centre

The Canadian Anti-Fraud Centre (CAFC) is a national fraud awareness and reporting resource that collects information about fraud, cybercrime, and identity theft affecting Canadians. The website helps individuals and organizations learn about current and emerging scams, recognize warning signs, report suspicious activity, and take steps to protect personal and financial information.

This resource:

•        Highlights current fraud trends and scam alerts affecting individuals, businesses, and communities across Canada

•        Identifies warning signs associated with online scams, financial fraud, identity theft, phishing, romance scams, and fake job offers

•        Offers information about different types of fraud through searchable scam categories and fraud prevention resources

•        Explains how to report fraud and cybercrime online or by phone

•        Outlines practical steps victims can take after experiencing fraud or identity theft

•        Reinforces safe digital habits, including verifying information, protecting personal data, and avoiding suspicious links or requests

•        Provides educational materials that can be used in digital literacy, financial literacy, employment readiness, and consumer awareness instruction

The Canadian Anti-Fraud Centre can serve as a central resource for fraud prevention education, helping learners understand current scam tactics and know where to report suspected fraud or cybercrime.

 Fraud Prevention and Awareness Resources

The Government of Canada’s fraud prevention resource hub brings together information on financial fraud, identity theft, online scams, and consumer protection. The website helps Canadians recognize common scam tactics, protect personal and banking information, and find reliable guidance on what to do if they suspect or experience fraud.

This website:

•        Explains common types of financial fraud, online scams, identity theft, and deceptive sales practices

•        Highlights warning signs associated with phone, email, text message, online, and banking scams

•        Outlines practical steps individuals can take to protect personal, financial, and account information

•        Connects users to reporting options, consumer protection information, and related government resources

•        Reinforces awareness of cyber safety, identity protection, and safe online financial practices

•        Offers educational information that can be incorporated into digital literacy, financial literacy, and consumer awareness instruction

This resource can serve as a reliable government reference for teaching learners to recognize scams, protect sensitive information, and respond appropriately when they encounter suspected fraud.

 Get Cyber Safe

Get Cyber Safe is a Government of Canada public awareness resource that helps individuals understand cybersecurity risks and develop safer online habits. The website offers practical, beginner-friendly information on topics such as passwords, devices, phishing, malware, scams, social media, online shopping, and protecting personal information. Its clear tips and educational materials make it useful for learners who are building confidence with digital tools and everyday online activities.

This website:

•        Introduces key cybersecurity topics in clear, accessible language

•        Explains common online risks, including phishing, malware, scams, unsafe links, and suspicious messages

•        Outlines practical strategies for protecting passwords, devices, accounts, and personal information

•        Shares safety tips for social media, online shopping, digital communication, and everyday internet use

•        Builds awareness of cybersecurity practices for home, work, school, and community settings

•        Offers videos, tip sheets, learning tools, and campaign materials that can be used in digital literacy instruction

•        Encourages responsible technology use and safer participation in online environments

Get Cyber Safe can be used as a reliable government resource for teaching cyber safety, online privacy, scam awareness, and practical digital habits to adult learners.

 How to Recognize and Protect Yourself from Identity Theft

This Government of Ontario resource explains how identity theft can happen and what individuals can do to protect their personal and financial information. The page outlines common warning signs, prevention strategies, and steps to take if someone suspects their identity has been stolen. It is useful in helping learners understand the connections among privacy, fraud prevention, online safety, and everyday financial decision-making.

This resource:

•        Explains common forms of identity theft and how personal information can be misused

•        Identifies warning signs that may suggest someone’s information has been compromised

•        Outlines practical strategies for protecting personal information online, at home, and in public settings

•        Reinforces safe practices related to passwords, banking records, government documents, and online accounts

•        Guides individuals on what to do if they suspect identity theft, including reporting concerns and contacting relevant organizations

•        Builds awareness of privacy protection, fraud prevention, and safe digital habits

This resource can be used in digital literacy, financial literacy, and consumer awareness programming to help learners protect their personal information and respond appropriately to possible identity theft.

 Identify a Scam or Fraud

This Government of Ontario resource helps individuals recognize common scams and fraud schemes that may affect Ontarians. The page explains how different types of scams work, outlines warning signs to watch for, and offers practical steps people can take to protect themselves from financial fraud, identity theft, and suspicious online or phone-based communication.

This resource:

•        Describes common scams involving employment, online shopping, phone calls, emails, financial services, and personal information

•        Identifies warning signs that may suggest an offer, message, or request is fraudulent

•        Outlines strategies for protecting personal, financial, and account information

•        Connects users to reporting options, consumer protection information, and government supports

•        Reinforces online safety and fraud prevention practices for everyday digital activities

•        Encourages learners to think critically about suspicious communication, unexpected offers, and requests for money or personal information

This resource can be used in digital literacy, consumer awareness, and online safety instruction to help learners recognize scam tactics and make safer decisions when communicating or completing transactions online.

 Housing Law Guided Pathways

CLEO’s Housing Law Guided Pathways are free online tools that help Ontario tenants complete forms and documents related to common housing law issues. The pathways use a question-and-answer format to guide users through their situation and place their responses into the forms or documents they may need. These tools are designed for tenants dealing with issues such as money a landlord may owe, maintenance or repair problems, or eviction for unpaid rent. The pathways provide general legal information, not legal advice.

This resource:

•        Guides tenants through interactive, question-based interviews related to specific housing law issues

•        Helps users complete documents connected to return of money claims, maintenance or repair problems, and eviction for unpaid rent

•        Generates personalized documents such as completed forms, tip sheets, letters to landlords, and payment plan forms

•        Gives users instructions on how to submit completed forms to the Landlord and Tenant Board

•        Allows users to save their work by creating an account, with privacy protections for personal information entered into the system

•        Uses plain language to make housing law processes easier to understand and navigate

•        Builds digital navigation skills by helping users work through an interactive online legal tool

These guided pathways can be used to support digital literacy, housing literacy, and access to legal information by helping learners navigate online forms, understand tenant-related processes, and take informed next steps when dealing with housing issues in Ontario.

 Housing Law Resources and Publications

CLEO’s Housing Law Resources and Publications page is a free collection of plain-language legal information for Ontario tenants. The page brings together guides, tip sheets, videos, and interactive tools on common housing law issues, including evictions, repairs, rent, privacy, moving out, subletting, discrimination, and landlord responsibilities. Resources are available in multiple formats, making the collection useful for learners, practitioners, and community organizations supporting tenants with housing-related questions.

This resource:

•        Brings together free, plain-language housing law publications focused on tenant rights and responsibilities in Ontario

•        Explains common housing issues, including evictions, landlord move-in notices, renovictions, rent, repairs, privacy, and moving out

•        Introduces tools that help tenants write letters, explore eviction solutions, create payment agreements, and understand shared rental housing situations

•        Offers tip sheets for using the Tribunals Ontario Portal, including creating an account and linking a Landlord and Tenant Board case

•        Makes information available in different formats, including webpages, PDFs, videos, and interactive tools

•        Helps learners practise locating, reading, and using reliable online legal information

This resource can be used in housing literacy, digital literacy, and community support settings to help learners understand tenant rights, navigate online legal information, and access practical tools related to housing issues in Ontario.

 Housing Scams and How to Spot Them

This University of Toronto resource helps renters recognize and avoid common housing scams when searching for rental accommodations online. Although it was developed for students, the information is useful for anyone navigating the private rental market, including newcomers, first-time renters, and adult learners who may be unfamiliar with rental practices in Ontario. The page explains common scam tactics, offers practical safety steps, and outlines what renters can do if they believe they have been targeted by a scam.

This resource:

•        Describes common rental scams, including phantom rentals, hijacked ads, bait-and-switch tactics, suspicious payment requests, and identity theft schemes

•        Identifies warning signs that may appear in online rental listings, email communication, or requests for deposits

•        Encourages renters to view units in person, research landlords or property managers, avoid wire transfers, and request a written lease

•        Explains what landlords can and cannot legally charge in Ontario

•        Offers guidance on protecting personal information, including Social Insurance Numbers, identification, and credit check details

•        Outlines steps to take after a scam, including documenting communication and reporting fraud to the Canadian Anti-Fraud Centre

This resource can be used in digital literacy, housing literacy, and consumer awareness programming to help learners evaluate online rental listings, protect personal information, and make safer decisions when searching for housing.

 Your Rights as a Tenant

This Toronto Tenants resource offers a practical overview of tenant rights and landlord responsibilities in Ontario. The page helps renters understand common housing issues such as leases, rent increases, repairs, maintenance, evictions, privacy, and landlord entry. It is useful for learners who need clear information about housing protections and the steps tenants can take when problems arise.

This resource:

•        Explains key tenant rights and landlord responsibilities under Ontario housing law

•        Introduces common tenancy topics, including leases, rent increases, maintenance, repairs, privacy, and evictions

•        Helps renters understand what to do when facing housing issues or disputes

•        Connects tenants to advocacy information, community supports, and tenant help resources

•        Builds housing literacy by helping learners locate and understand reliable tenant rights information

•        Reinforces consumer awareness and informed decision-making when renting in Ontario

This resource can be used in housing literacy, consumer awareness, and digital literacy programming to help learners understand tenant rights, access community supports, and navigate reliable online housing information.

 Responding to Abuse and Violence: Guided Pathways

CLEO’s Responding to Abuse and Violence Guided Pathways are free online tools that help individuals in Ontario take steps related to abuse, violence, harassment, and urgent family safety concerns. The pathways use a question-and-answer format to guide users through legal processes and generate personalized documents based on their responses. These tools are designed for people experiencing or at risk of elder abuse, gender-based violence, harassment, or family safety emergencies. They provide general legal information, not legal advice.

This resource:

•        Guides users through interactive, question-based pathways related to abuse, violence, harassment, and family safety concerns

•        Covers pathways for responding to elder abuse, applying for a peace bond, pursuing a private prosecution for gender-based violence, and making an emergency family law motion

•        Generates personalized documents such as safety plans, court forms, checklists, and other materials based on the user’s answers

•        Uses plain language to help users understand complex legal steps more clearly

•        Allows users to save their progress by creating an account, with privacy protections for personal information entered into the system

•        Builds digital navigation skills by helping users work through an interactive online legal information tool

These guided pathways can be used to support digital literacy, access to legal information, and safety planning by helping learners navigate online forms and understand possible next steps when responding to abuse or violence in Ontario.