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TiHS Episode 43: Sampada Kukade – What Can Digital
Transformation Look Like If You Have Support? is a podcast episode from the
Technology in Human Services series. The episode features Sampada Kukade, Vice
President of Corporate Communications and Stakeholder Engagement at Skills for
Change, a Toronto-based settlement and employment organization. Using Skills
for Change’s participation in CanadaHelps’ Charity Growth Academy as a case
study, the conversation explores how nonprofits can approach digital transformation
when they have access to structured support, planning, and sector-specific
guidance. The episode also discusses digital equity challenges affecting
newcomer clients, including access to devices, internet connectivity, and
digital literacy skills.
This podcast:
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Presents a real-world example of a settlement
organization strengthening its digital capacity with external support
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Explores how digital transformation can be
embedded into organizational strategy, leadership planning, and service
delivery
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Discusses change management, staff engagement,
digital champions, and long-term organizational capacity building
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Examines digital equity barriers faced by
newcomer clients, including limited device access, internet affordability, and
varying digital skill levels
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Highlights the value of communities of practice,
shared learning, and sector-wide knowledge mobilization
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Offers insights for nonprofit leaders,
practitioners, and funders supporting organizations at different stages of
digital transformation
This podcast can be used for professional learning with
settlement, employment, literacy, and nonprofit organizations interested in
digital inclusion, organizational change, and building sustainable digital
capacity.
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