Digital Literacy Resources

Resource:
 Housing Scams and How to Spot Them
   
Author(s):   University of Toronto, Division of Student Life – Housing
Published:   Ongoing (last modified 2026)
Funder:   University of Toronto
   
Annotation:  

This University of Toronto resource helps renters recognize and avoid common housing scams when searching for rental accommodations online. Although it was developed for students, the information is useful for anyone navigating the private rental market, including newcomers, first-time renters, and adult learners who may be unfamiliar with rental practices in Ontario. The page explains common scam tactics, offers practical safety steps, and outlines what renters can do if they believe they have been targeted by a scam.

This resource:

•        Describes common rental scams, including phantom rentals, hijacked ads, bait-and-switch tactics, suspicious payment requests, and identity theft schemes

•        Identifies warning signs that may appear in online rental listings, email communication, or requests for deposits

•        Encourages renters to view units in person, research landlords or property managers, avoid wire transfers, and request a written lease

•        Explains what landlords can and cannot legally charge in Ontario

•        Offers guidance on protecting personal information, including Social Insurance Numbers, identification, and credit check details

•        Outlines steps to take after a scam, including documenting communication and reporting fraud to the Canadian Anti-Fraud Centre

This resource can be used in digital literacy, housing literacy, and consumer awareness programming to help learners evaluate online rental listings, protect personal information, and make safer decisions when searching for housing.


   
File(s):  
URL:  https://studentlife.utoronto.ca/task/housing-scams-and-how-to-spot-them/
   
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