This resource will provide learners with tools and tips on how to develop adaptability skills in the
workplace and how to develop a can-do attitude.
Learners will read about communicating effectively in a workplace email. They will compare two
styles of email and reflect on the effectiveness of each. As a final task they will compose a
workplace email using a mock workplace scenario and details.
This resource is best provided to learners as a digital MS Word document. Learners will be
introduced to workplace forms and practice filling out an employee information form (fillable
Word doc0. Then they will read a workplace incident and fill out a workplace incident form.
Marking guide is included at the end.
Learners compare two short videos related to automobile repair services. They record their
observations to prove their understanding of the importance of accurate workplace note-taking.
Marking guide is also included at the end.
Two videos are included with this resource and must be saved and provided to the learner.